Frequently Asked Questions

Everything you need to know about shopping with Damivas

How long does shipping normally take?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.

Which payment methods do you accept?

Damivas accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.

Are your products covered by a warranty?

Yes, all Damivas products come with a standard 12-month manufacturer warranty against defects in materials and workmanship to ensure you receive the highest quality.

Can I modify or cancel my order after it has been placed?

Orders can be modified or canceled within 2 hours of placement. After this window, the order begins processing in our warehouse and can no longer be changed.